{"id":1737,"date":"2026-02-27T11:30:33","date_gmt":"2026-02-27T11:30:33","guid":{"rendered":"https:\/\/azure-snake-439368.hostingersite.com\/?page_id=1737"},"modified":"2026-06-04T11:14:23","modified_gmt":"2026-06-04T11:14:23","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/concord-hotel.cm\/fr\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1737\" class=\"elementor elementor-1737\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38b9eab e-flex e-con-boxed e-con e-parent\" data-id=\"38b9eab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e50bcf animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4e50bcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f8e182 e-flex e-con-boxed e-con e-parent\" data-id=\"3f8e182\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e32e158 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"e32e158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. R\u00e9servations et paiements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dde1aa7 elementor-widget elementor-widget-text-editor\" data-id=\"dde1aa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffd1068 elementor-widget elementor-widget-text-editor\" data-id=\"ffd1068\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"><p data-start=\"702\" data-end=\"856\">1.1\u00a0<strong data-start=\"706\" data-end=\"730\">Confirmation de r\u00e9servation<\/strong><br data-start=\"730\" data-end=\"733\" \/>La r\u00e9servation n&#039;est consid\u00e9r\u00e9e comme confirm\u00e9e qu&#039;apr\u00e8s r\u00e9ception d&#039;une confirmation \u00e9crite par courriel de la part de Concord International Hotel.<\/p><p data-start=\"858\" data-end=\"1060\">1.2\u00a0<strong data-start=\"862\" data-end=\"873\">Paiement<\/strong><br data-start=\"873\" data-end=\"876\" \/>Selon le tarif choisi, le paiement int\u00e9gral peut \u00eatre exig\u00e9 au moment de la r\u00e9servation ou \u00e0 votre arriv\u00e9e. Nous acceptons les principales cartes de cr\u00e9dit, les cartes de d\u00e9bit et les paiements en ligne s\u00e9curis\u00e9s.<\/p><p data-start=\"1062\" data-end=\"1259\">1.3\u00a0<strong data-start=\"1066\" data-end=\"1090\">Tarifs non remboursables<\/strong><br data-start=\"1090\" data-end=\"1093\" \/>Les r\u00e9servations effectu\u00e9es dans le cadre d&#039;offres \u201c\u00a0non remboursables\u00a0\u201d doivent \u00eatre r\u00e9gl\u00e9es int\u00e9gralement au moment de la r\u00e9servation. Ces r\u00e9servations ne peuvent \u00eatre ni modifi\u00e9es ni rembours\u00e9es, quelles que soient les circonstances.<\/p><\/div><div class=\"elementor-element elementor-element-0d53b4a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0d53b4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff2cd7f elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"ff2cd7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Arriv\u00e9e et d\u00e9part<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5a135 elementor-widget elementor-widget-text-editor\" data-id=\"6f5a135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"1301\" data-end=\"1383\"><li data-start=\"1301\" data-end=\"1344\"><p data-start=\"1303\" data-end=\"1344\"><strong data-start=\"1303\" data-end=\"1321\">Heure d&#039;arriv\u00e9e :<\/strong> From 12 PM\u00a0<\/p><\/li><li data-start=\"1345\" data-end=\"1383\"><p data-start=\"1347\" data-end=\"1383\"><strong data-start=\"1347\" data-end=\"1366\">Heure de d\u00e9part :<\/strong> Until 12 PM<\/p><\/li><\/ul><p data-start=\"1385\" data-end=\"1599\">L\u2019arriv\u00e9e anticip\u00e9e ou le d\u00e9part tardif peuvent \u00eatre possibles sur demande et sous r\u00e9serve de disponibilit\u00e9. Des frais suppl\u00e9mentaires peuvent s\u2019appliquer.<br data-start=\"1506\" data-end=\"1509\" \/>Les clients doivent pr\u00e9senter une pi\u00e8ce d&#039;identit\u00e9 avec photo ou un passeport valide \u00e0 leur arriv\u00e9e, conform\u00e9ment \u00e0 la loi italienne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b426397 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"b426397\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Responsabilit\u00e9s des invit\u00e9s\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-382c4fc elementor-widget elementor-widget-text-editor\" data-id=\"382c4fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff739d7 elementor-widget elementor-widget-text-editor\" data-id=\"ff739d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"><p data-start=\"1641\" data-end=\"1670\">Les invit\u00e9s sont pri\u00e9s de\u00a0:<\/p><ul data-start=\"1671\" data-end=\"1945\"><li data-start=\"1671\" data-end=\"1724\"><p data-start=\"1673\" data-end=\"1724\">Prenez soin de la propri\u00e9t\u00e9 et de son mobilier.<\/p><\/li><li data-start=\"1725\" data-end=\"1798\"><p data-start=\"1727\" data-end=\"1798\">Maintenez un niveau sonore raisonnable afin d&#039;assurer le confort de tous les clients.<\/p><\/li><li data-start=\"1799\" data-end=\"1886\"><p data-start=\"1801\" data-end=\"1886\">Il est interdit de fumer \u00e0 l&#039;int\u00e9rieur de la propri\u00e9t\u00e9 (des frais de nettoyage peuvent \u00eatre appliqu\u00e9s en cas d&#039;infraction).<\/p><\/li><li data-start=\"1887\" data-end=\"1945\"><p data-start=\"1889\" data-end=\"1945\">Signalez imm\u00e9diatement tout dommage ou probl\u00e8me \u00e0 notre personnel.<\/p><\/li><\/ul><p data-start=\"1947\" data-end=\"2030\">Toute perte, tout vol ou tout dommage caus\u00e9 par n\u00e9gligence peut entra\u00eener des frais suppl\u00e9mentaires.<\/p><\/div><div class=\"elementor-element elementor-element-2860315 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2860315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08fde8f elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"08fde8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Occupation et utilisation\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd36ebc elementor-widget elementor-widget-text-editor\" data-id=\"fd36ebc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c476d8 elementor-widget elementor-widget-text-editor\" data-id=\"1c476d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"><p data-start=\"2067\" data-end=\"2326\">Seuls les clients enregistr\u00e9s sont autoris\u00e9s \u00e0 s\u00e9journer dans l&#039;h\u00e9bergement.<br data-start=\"2133\" data-end=\"2136\" \/>Le nombre maximal d&#039;occupants par chambre ou appartement ne doit pas d\u00e9passer celui indiqu\u00e9 dans la confirmation de r\u00e9servation.<br data-start=\"2246\" data-end=\"2249\" \/>Les f\u00eates et \u00e9v\u00e9nements ne sont pas autoris\u00e9s sauf autorisation \u00e9crite de la direction.<\/p><\/div><div class=\"elementor-element elementor-element-a1ede34 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a1ede34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab2ee2f elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"ab2ee2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Annulations et remboursements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98c985d elementor-widget elementor-widget-text-editor\" data-id=\"98c985d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2235\" data-end=\"2317\"><span style=\"font-family: indivisible, sans-serif;\">Veuillez consulter notre politique de remboursement pour plus de d\u00e9tails concernant les annulations, les modifications et les remboursements.<\/span><br style=\"font-family: indivisible, sans-serif;\" \/><span style=\"font-family: indivisible, sans-serif;\">Les politiques peuvent varier pour certains tarifs promotionnels ou les r\u00e9servations effectu\u00e9es via des plateformes tierces (par exemple, Booking.com ou Airbnb).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-197d07c elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"197d07c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Responsabilit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a3aa2c elementor-widget elementor-widget-text-editor\" data-id=\"2a3aa2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2610\" data-end=\"2659\">L&#039;h\u00f4tel Concord International d\u00e9cline toute responsabilit\u00e9 concernant\u00a0:<\/p><ul data-start=\"2660\" data-end=\"2804\"><li data-start=\"2660\" data-end=\"2719\"><p data-start=\"2662\" data-end=\"2719\">Perte ou dommage de vos effets personnels pendant votre s\u00e9jour.<\/p><\/li><li data-start=\"2720\" data-end=\"2804\"><p data-start=\"2722\" data-end=\"2804\">Blessures, accidents ou incidents impr\u00e9vus survenant sur ou \u00e0 proximit\u00e9 de la propri\u00e9t\u00e9.<\/p><\/li><\/ul><p data-start=\"2806\" data-end=\"2886\">Nous recommandons aux clients de prendre les dispositions n\u00e9cessaires\u00a0<strong data-start=\"2848\" data-end=\"2868\">assurance voyage<\/strong>\u00a0avant l&#039;arriv\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31cb764 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"31cb764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Force majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a60b0bc elementor-widget elementor-widget-text-editor\" data-id=\"a60b0bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3046\" data-end=\"3070\">Nous ne serons pas tenus responsables de tout manquement ou retard caus\u00e9 par des \u00e9v\u00e9nements ind\u00e9pendants de notre volont\u00e9, tels que des catastrophes naturelles, des pannes de courant, des restrictions gouvernementales ou des urgences sanitaires.<br data-start=\"3098\" data-end=\"3101\" \/>Dans de tels cas, les clients peuvent se voir proposer un report de r\u00e9servation ou recevoir un avoir, \u00e0 la discr\u00e9tion de la direction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4213d61 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"4213d61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Utilisation et contenu du site Web<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-200e390 elementor-widget elementor-widget-text-editor\" data-id=\"200e390\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3451\" data-end=\"3655\">L&#039;ensemble du contenu, des images et des textes pr\u00e9sents sur ce site Web sont la propri\u00e9t\u00e9 intellectuelle de Concord International Hotel.\u00a0<br data-start=\"3354\" data-end=\"3357\" \/>Vous n&#039;\u00eates pas autoris\u00e9 \u00e0 copier, reproduire ou distribuer tout document sans autorisation \u00e9crite pr\u00e9alable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec915f elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9ec915f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Confidentialit\u00e9 et protection des donn\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a46d92b elementor-widget elementor-widget-text-editor\" data-id=\"a46d92b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3451\" data-end=\"3655\">Nous traitons vos donn\u00e9es personnelles conform\u00e9ment \u00e0 notre politique de confidentialit\u00e9 et aux lois applicables en mati\u00e8re de protection des donn\u00e9es. Notre adresse enregistr\u00e9e est\u00a0: <strong data-start=\"304\" data-end=\"366\">Olezoa, Avenue Charles Atangana Ntsama, Yaound\u00e9, Cameroun.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6aa0a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"5a6aa0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Droit applicable et juridiction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d82ed49 elementor-widget elementor-widget-text-editor\" data-id=\"d82ed49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3963\" data-end=\"4170\">R\u00e9gie par les lois du Cameroun. Les litiges sont trait\u00e9s par les tribunaux de Yaound\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions 1. Reservations and Payments 1.1\u00a0Booking ConfirmationA reservation is considered confirmed only after you receive written confirmation via email from Concord International Hotel. 1.2\u00a0PaymentDepending on your selected rate, payment may be required in full at the time of booking or upon arrival. We accept major credit cards, debit cards, and secure online payment [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1737","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/pages\/1737","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/comments?post=1737"}],"version-history":[{"count":3,"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/pages\/1737\/revisions"}],"predecessor-version":[{"id":5076,"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/pages\/1737\/revisions\/5076"}],"wp:attachment":[{"href":"https:\/\/concord-hotel.cm\/fr\/wp-json\/wp\/v2\/media?parent=1737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}